Configuring Your First Bot

This guide will help you create and configure your first WhatsBot using our platform.

Prerequisites

Before you begin, make sure you have:

  • A WhatsBotGPT account
  • Completed the account setup process

Step 1: Create a New Bot

  1. From your dashboard, click the Create Bot button
  2. Enter a name for your bot (e.g., "Customer Support Bot")
  3. Select a category for your bot (e.g., "Customer Service")
  4. Click Create

Step 2: Define Bot Personality

  1. In the bot settings, navigate to the Personality tab
  2. Configure the following settings:

- Tone (Formal, Casual, Friendly)

- Language (English, Spanish, Portuguese, etc.)

- Response style (Concise, Detailed)

  1. Click Save Personality

Step 3: Set Up Initial Messages

  1. Go to the Messages tab
  2. Configure your welcome message that will be sent when a user first interacts with your bot
  3. Set up a fallback message for when the bot doesn't understand a query
  4. Click Save Messages

Step 4: Create Automated Responses

  1. Navigate to the Automations tab
  2. Click Add New Automation
  3. Define a trigger (e.g., specific keywords or phrases)
  4. Create the response the bot should provide
  5. Click Save Automation
  6. Repeat for additional automations as needed

Step 5: Test Your Bot

  1. Go to the Testing tab
  2. Use the chat simulator to test different user inputs
  3. Verify that your bot responds correctly
  4. Make adjustments as needed

Step 6: Connect to WhatsApp

After testing and configuring your bot, you'll need to connect it to WhatsApp. See our guide on Conectando seu WhatsApp for detailed instructions.

Best Practices

  • Start with a few simple automations and expand gradually
  • Regularly review and update your bot's responses
  • Use clear and concise language in your bot's messages
  • Test your bot thoroughly before deploying it to customers

Congratulations! You've configured your first bot. The next step is to conectar seu WhatsApp.

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Conectando seu WhatsApp - Suporte WhatsBotGPT